FAQ

FAQ's About Breakdown Recovery

At Yorkshire Recovery Group, we offer a range of breakdown recovery services, including car and motorbike recovery, battery jump-starts, accident recovery, and secure vehicle storage facilities.

Our aim is to arrive at the scene within 45-60 minutes of receiving the call, but this can vary depending on factors such as location, traffic, and weather conditions.

We provide our breakdown recovery services throughout Yorkshire and the surrounding areas. If you are unsure whether we cover your location, please contact us directly.

The cost of our breakdown recovery services can vary depending on the location, type of vehicle, and the type of service required. We provide competitive pricing and will provide a quote based on your specific needs.

 

You can contact us 24/7 by phone at our emergency hotline number, which can be found on our website. We will respond to your call promptly and dispatch a recovery vehicle to your location as soon as possible.

 

FAQ's About Motorbike Recovery

At Yorkshire Recovery Group, we offer a comprehensive range of motorbike recovery services, including breakdown recovery, accident recovery, and transportation services.

Our aim is to arrive at the scene of a motorbike breakdown within 45-60 minutes of receiving the call, but this can vary depending on factors such as location, traffic, and weather conditions.

We provide our motorbike recovery services throughout Yorkshire and the surrounding areas. However, we may be able to provide services outside of this area upon request.

The cost of our motorbike recovery services can vary depending on the location, type of motorbike, and the type of service required. We provide competitive pricing and will provide a quote based on your specific needs.

 

You can contact us 24/7 by phone at our emergency hotline number, which can be found on our website. We will respond to your call promptly and dispatch a recovery vehicle to your location as soon as possible.

 

FAQ's About Car Transportation

At Yorkshire Recovery Group, we can transport a wide variety of vehicles, including cars, vans, and light commercial vehicles.

You can book car transportation services with us by calling our office number or sending an email with your requirements. Our team will provide you with a quote and schedule a pickup time and date that suits your needs.

 

Yes, we have comprehensive insurance that covers all vehicles we transport. In the unlikely event of any damage or loss, we will work with our insurers to resolve the issue promptly.

 

The duration of car transportation services can vary depending on factors such as the distance, traffic conditions, and other external factors. We will provide you with an estimated delivery time when you book our services.

 

We mainly operate within the UK, but we can provide international car transportation services upon request. Please contact us for more information about our international car transportation services.

FAQ's About Battery Jumps Start

Yes, our team is equipped to jump-start any type of vehicle battery, including cars, motorcycles, vans, and light commercial vehicles.

 

If your vehicle’s engine is not starting, it may be due to a dead battery or a faulty alternator. Our team can diagnose the issue and advise you on whether a jump-start or a battery replacement is required.

 

No, you don’t need to have jumper cables. Our team will bring all the necessary equipment to jump-start your vehicle battery safely.

 

Yes, our jump-start service is available to both members and non-members of our company. However, non-members will need to pay for the service at the time of service.

 

Jump-starting a vehicle can be dangerous if not done correctly, as it involves working with electrical components and a potentially explosive battery. We recommend leaving the jump-starting process to our trained professionals to ensure your safety and avoid damage to your vehicle.

 

FAQ's About Accident Recovery Service

If you have been involved in an accident, the first priority is to ensure that everyone involved is safe and secure. Call emergency services if anyone is injured or there is a risk to life. Once you are safe and have contacted the necessary authorities, you can call Yorkshire Recovery Group to request accident recovery services.

 

Yes, our team can assist you with the paperwork and documentation involved in an accident recovery service, including liaising with your insurance company and completing accident report forms.

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Yes, our team is equipped to recover vehicles that have been severely damaged in an accident. We will assess the situation and use appropriate equipment and techniques to recover your vehicle safely and efficiently.

 

Yes, you can choose where your vehicle is taken after an accident recovery service. Our team can transport your vehicle to a destination of your choice, whether it is